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Paper mismatch Phaser 3330

Product Name: Phaser 3330
Operating System: Windows 10 x64

Win10. Bought Phaser 3330 but can not print due to paper mismatch errors. I have loaded both Tray1 and Bypass tray with A4 paper. I have set all printing preferences and paper settings to A4 in printer display menu, driver, printing software (like Excel , Word etc). 

Paper mismatch Tray 1 (or bypass tray if thats loaded with paper). Load A4. Heavy Wt & White

Any ideas how to fix this? 

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Community Manager
Community Manager

Re: Paper mismatch Phaser 3330

Hello Ken,

This paper mismatch may be a hardware issue. I would recommend contacting Support.

Community Manager

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