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Community Manager
Community Manager

Re: Paper tray guides

Hello Music Man, 

If you're unable to release the guides it may either require a service call or a replacement of the tray.  I would suggest calling into the support center at 1-800-821-2797 they will be able to determine which one is required. 

Community Manager

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Music Man
New Member
New Member

Paper tray guides

Product Name: Xerox B215 Multifunction Printer
Operating System: macOS 11 - Big Sur

I have inadvertently pushed the rear guide in too far, and cannot see how to release it.

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