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Paper tray set up

Product Name: Phaser 3320
Operating System: Windows 10 x64

I have just upgraded from Windows 7 to windows 10. The printer is set up with plain paper in tray 2 and letterhead in tray 1. I could previously set the printer up so that differnt jobs could be directed to the individual trays without having to go into preferences to alter the settings each time I wanted to change between trays. Effectively it would be seen as two different printers. 

I do not seem to be able to do this in windows 10. Any advice would be much appraciated.

Drivers have been updated from xerox web site.

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Valued Contributor
Valued Contributor

Re: Paper tray set up

Hi ,

It possible to install 2 drivers separately both they have the same ip address but different preferences with 2 differents names .

I Guess your issue it happened when you install the driver via the setup Icon ,So try to install it manually from the windows Settings >> Devices >> Printers & Scanners 

1- dowanload the WorkCentre3220_Print_Scan_Installer.zip 

2- unzip the file and the driver you need will be under the Downloads\WorkCentre3220_Print_Scan_Installer.zip\WorkCentre3220_Print_Scan_Installer.zip\Printer\PS\WINXP_VISTA_64

 

3- follow the attacheddriver.pngdriver 2.PNG

 

So install the 1st driver with a name of plain paper and specify the required settings

and then reinstall the  2nd driver "same procedures " with a name of  letterhead and specify the required settings .

 

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