cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Phasar 8560 print error

My printer stopped working two days ago. The display showed there was a paper jam, so I cleared it. However, it continues to jam. Nothing we do can seem to fix it.

 

We ran the diagnostics and got the code: 22.L.0.4.7.0.0>Paper path status>

R0: 0

R1: 15648

R2: 114

R3: 0

R4: 0

 

All I could think to do was to replace the maintenance kit, so we did that today. Once installed, we got the printer error:

 

04.018.48:33216

 

It freezes on this screen, and all we can do is shut it down.

 

We browsed this forum and the internet in general, and find nothing. We don't have the manual with the list of codes. Can anyone help advise us on what we need to do? Is this something we can fix ourselves, or does it need service?

 

The printer is a 2008 model and has about 20,000 copies total on it.

 

Thanks!

Jim Parco

Palmer Lake, CO

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Phasar 8560 print error

Hi Jim,

Thank you for using the Support Forum. Please take a look at this solution for the 04,018.48 error code from the support page for your machine.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos