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polkabike New Member
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Phaser 3010 - Printing above 600dpi?

Hi everyone! :smileyvery-happy:

 

I just bought a Phaser 3010, so far so pleased, but i can't figure out how to make it print above 600x600. I tried printing out some photos using Windows Photo Viewer, but it only lets me choose the 600x600 quality, reverting back when i try to choose 1200x1200. I tried othar image viewers like IrfanView but the same thing happens. How do i print images above 600x600?

 

I'm running Windows 7 64-bit, have the latest 64-bit drivers installed, and my printer carries the latest firmware.

 

Edit: Well things are taking a turn for the worse. It now appears that changing the printing preferences also has no effect on print quality. I tried chaing the Image Quality to High Reolution, and tried switching on Draft Mode with Standard Image Quality; the printed image appears exactly the same. Perhaps this is an extention of the initial problem.

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Re: Phaser 3010 - Printing above 600dpi?

Hi polkabike,
Thank you for using the Xerox forum.

I was trying to find some potential solutions but can't find the model you have referred to.

Can you post the serial number so I can be accurate in any replies?


Have you looked at the following support link:http://www.support.xerox.com/support/enus.html

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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polkabike New Member
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Re: Phaser 3010 - Printing above 600dpi?

Thanks for the reply Mitch. The model is right on the Xerox website: http://www.office.xerox.com/printers/laser-printers/phaser-3010/ensi.html

 

I looked at all the related support pages and documentation for the printer, there's nothing concerning my issue.

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Re: Phaser 3010 - Printing above 600dpi?

Unfortunately this printer model is not supported in North America. This means that I don't have access to some of the specifics of this model.

 

I would contact someone locally from the following link http://www.xerox.com/perl-bin/world_contact.pl

 

It’s sister product that is supported in North America does not have a field in the Preferences that specifically states DPI, but Image Quality only has 2 fields; Standard or High Resolution. This most likely is where the DPI changes from 600x600 to 1200x1200. That drop down to change Image Quality is on the Image Options tab in the Printing Preferences. I do not know if the drivers look the same.

 

So if you contact someone locally they can tell you the specifics and hopefully answer this question.

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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