Phaser 3020 Exception report

[CherylO-Xerox]

Hi milenBG,

Thank you for using the Support Forum. Please try disabling the the bi-directional communication in the driver and see if that will fix the issue.  Please see this article for information on how to disable bi-directional communication on the port.  In the article it says to enable you will disable. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100

[milenBG]

Hello, at ranodm intervals (around few hours) the device is printing following:

Assert log Information

Task Name: P2PL, Exception Type: Assert

Assertion failed:

file OSAL_vw.c, line 1506

Call Stack

1738b10 and 15 more memory addresses.