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Phaser 3040 - Both lights are on.. what does it mean?

My Phaser 3040 does not work... both red lights (indicators?) are on. What should I do to solve it?

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Community Manager
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Re: Phaser 3040 - Both lights are on.. what does it mean?

Hi Yuwadee,

Thank you for using the Support Forum. Please take a look at this solution for error lights on the machine and see if it will help resolve your problem.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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Re: Phaser 3040 - Both lights are on.. what does it mean?

First comment is I didn't find the xerox phaser 3040 in the list of models in the registration form for serial number...it's not ok at all

 

second is I had a paper jam and I cleared it, since then I see the ! Button is on and the start is blinking all the time, no paper jam anymore, no paper missing in tray, nothing helps

i tried all the manual solutions....what to do now ?

when I print it sent to the printer but nothing happens

 

is there a way to reset the printer????

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