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Phaser 3100 MFP - scaner not working

I just install windows 10 x64. Driver to scaner not working.

Pls Help...

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6 Replies
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Valued Advisor
Valued Advisor

Re: Phaser 3100 MFP - scaner not working

There is no Windows 10 driver, but the Windows 8.1x64 might work.

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Joe Arseneau
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Re: Phaser 3100 MFP - scaner not working

I try but scaner not working...

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Valued Advisor
Valued Advisor

Re: Phaser 3100 MFP - scaner not working

You are going to have to explain more than "Scanner not working", that could be anything from "It caught on fire and is a pile of melted plastic" to It works perfect but the file is a tiff instead of a pdf.

 

What errors? What are you doing? Does the driver install or not? Does the program run? Does the scanner initiate?

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Joe Arseneau
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New Member

Re: Phaser 3100 MFP - scaner not working

The driver can not be installed or if you install, the scanner can not be recognized

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New Member
New Member

Re: Phaser 3100 MFP - scaner not working

We have same problem too.

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Valued Advisor
Valued Advisor

Re: Phaser 3100 MFP - scaner not working

Please describe the issue because so far all I  have had to work with has been that the driver won't install, and the next sentence was that when you install it , it doesn't work.

 

What OS, What error, What driver etc etc

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Joe Arseneau
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