Phaser 3250 Leaving Heavy Lines

[chuckzwood]

My Phaser 3250 has begun leaving horizontal lines on about one out of every five pages, however, it is happening more often the more I use it.  Sometimes there are about six light grey lines on the back of the page, other times there is one very wide, black band on the front of the page.  It started happening with the previous toner cartridge, which was low on toner, so I put in a brand new one, and it is still having the same issues.  (I have always used Xerox brand toner cartridges in the printer.) 

Any ideas on how to fix this problem???  

Thank you!!!

[Kimzi]

Hi!

I do believe you got a defect toner catridge, I would suggest in replacing it.

You can also take it out and inspect the drum to see if you can see any clear defects.

Best Regards

Kimzi

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