The I replace the cartridge type 106R20777 from my XEROX Phaser 3260 with a type 106R20778 (sended as compatible cartridge from my dealer), but the printer doesn't accepted it. Error message: 09-800, The machine has detected an invalid Print Cartridge. User intervention is required to remove the existing cartridge and to install a valid Print Cartridge. Printing has stopped, all other machine services(if installed) are unaffected.
The cartridge was an orignal XEROX with hologram on it.
I put on the latest firmware, but the message is still the same.
Any ideas?
Best Regards
Michael
Hi,
They are not compatible. 106R20777 is for NA/XE Europe and 106R20778 is for DMO.
Gabi