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michiGl New Member
New Member

Phaser 3260 don't accepted original toner cartridge

Operating System: Windows 10 x64

The I replace the cartridge type 106R20777 from my XEROX Phaser 3260 with a type 106R20778 (sended as compatible cartridge from my dealer), but the printer doesn't accepted it. Error message: 09-800, The machine has detected an invalid Print Cartridge. User intervention is required to remove the existing cartridge and to install a valid Print Cartridge. Printing has stopped, all other machine services(if installed) are unaffected.

The cartridge was an orignal XEROX with hologram on it.

I put on the latest firmware, but the message is still the same.

Any ideas?

Best Regards

Michael

 

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2 Replies
gabiene Frequent Advisor
Frequent Advisor

Re: Phaser 3260 don't accepted original toner cartridge

Hi,

They are not compatible. 106R20777 is for NA/XE Europe and 106R20778 is for DMO.

 

Gabi

michiGl New Member
New Member

Re: Phaser 3260 don't accepted original toner cartridge

Thanks for explaining!
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