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yvonne1 New Member
New Member

Phaser 3320 Printer

Hi,

 

I have recently set up a phaser 3320 to print results from an analyser.  It printed the test page ok, but now when I try and print results it asks me to "Enter code" - 4 digits.  I entered 1111 (as the default code), but it tells me that this is invalid.  Sometimes it asks me to enter a longer code (>12 digits) when I am scrolling through the menus also.

 

Any advice on how to proceed?

 

Many thanks!

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Phaser 3320 Printer

You need to say what OS is printing,what driver is used and get a screenshot of the prompt.

a 12 digit code would imply you are trying to do a Direct Print via wiFi Direct from an iPhone/iPad and that isn't supported

 

A 4 digit code would imply either you have it set to do a Secure print, which would be a 4 digit code you make up on submission, and use to print the job at the device.

 

Or it could be an accounting prompt depending on the setup.

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Joe
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