Phaser 3600 - Invalid Toner

[Aloha CPA]

Hello, I have a Phaser 3600 that is giving me an invalid toner error message. This is a fairly new Xerox toner so puzzled by the message. What should I do?

[msmith18]

Same problem with our 3600 this morning. Last week it was intermittent printing, today "invalid toner" message on front panel. Same High Capacity Print Cartridge 106R01371 that's been in there for month or more.

[CherylO-Xerox]

Hi gpapamih,

Thank you for using the Support Forum.  I found a case in the online support for your machine.  Try the solutions listed here and if you have done all that and are still getting a message you may need to contact service. 

[gpapamih]

Hello, I have a Phaser 3600 that is giving me an invalid toner error message. This originally happend last week and I figured that the toner cartraige went bad so I replaced it with another and it seemed to have solved the problem for a couple days. Now the error message is back. I can print config directly from the printer and everything prints fine. Is there something else that needs to be done?