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hskrzypiec
New Member
New Member

Phaser 3600 reports as paper try empty

When I cue a document, I always have to make sure that I have it on “Automatically Select” or “Manual Feed”.  Otherwise, it tells me that the paper tray is empty when it’s not and I don’t know how to get it to print at that point so I delete the job and go back and re-cue it and make sure it says “Automatically Select”.  If there is some trick to this, let me know.

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2 Replies
Fabio
Valued Advisor
Valued Advisor

Re: Phaser 3600 reports as paper try empty

yes; have seen a similar issue , i then switched from the ps to pcl driver or visa versa, and then it worked...

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Fabio
Valued Advisor
Valued Advisor

Re: Phaser 3600 reports as paper try empty

xerox released a new internal firmware, in release note :

 

Printer displays a message to load a media type that is not

called for in the job. Printer should print on specified tray

without regard for media type loaded in MPT.

 

i think thats your problem?

 

you can call xerox to obtain that firmware version : SMP2R20