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luc2k New Member
New Member

Phaser 3610 printer default reset

Hello,

 

we have 3 Terminal Server (Windows Server 2008 R2) an a print Server(Windows Server 2008 R2).

I have added 3 printers. printer 1 was set to tray 1 default, printer 2 was set to tray 2 default ... all these settings are set in the printer defaults.

the user install the printers. at the first time(after installation) the printer preferences was the same like the printer defaults. but when the user relogin at the terminal server the settings are not set when he click on the prefernces. at the second time he open the prefernces the settings are the same like the printer defaults. sometimes the config is 3 days good.

 

i test the xerox globala printer driver, xerox 3610 ps driver ... nothing work.

 

p.s. sorry for my bad english ;-) 

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1 Reply
Community Manager CherylO-Xerox
Community Manager

Re: Phaser 3610 printer default reset

Hi luc2k,

Thank you for using the Support Forum. Please take a look at the response from your duplicate post in the general board.  http://forum.support.xerox.com/t5/General-Information/Phaser-3610-reset/m-p/175070

Thanks,
CherylO-Xerox
Community Manager

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