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Valued Advisor
Valued Advisor

Re: Phaser 4622 Won't Print from Bypass Tray

Hi jesswisdom,

Thank you for using the Support Forum. Please take a look at the solution for configuring the tray management settings.  Make sure you have the Bypass/Tray 1 configured properly.  If this does not help please consider contacting your support centre for further assistance.

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Phaser 4622 Won't Print from Bypass Tray

Product Name: Other - specify product in post

Hello!  We just purchased a brand new Phaser 4622 printer.  When we first got it, it had no problems printing from the bypass tray.  One day, all of a sudden, it just stopped printing.  There appears to be no error.  I've tried putting plain paper, a small stack of plain paper, labels, etc. into the bypass feed tray section.  I've confirmed it is plain 8.5 x 11 paper.  And on and on and on.


I have no idea what's wrong! The only hint is nothing happens when I select to print from Tray 1.  That and there is a yellow light where the "!" picture is.  But how do I find out why the light is lighting up?  Any ideas???

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