cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Phaser 4622 Won't Print from Bypass Tray

Hello!  We just purchased a brand new Phaser 4622 printer.  When we first got it, it had no problems printing from the bypass tray.  One day, all of a sudden, it just stopped printing.  There appears to be no error.  I've tried putting plain paper, a small stack of plain paper, labels, etc. into the bypass feed tray section.  I've confirmed it is plain 8.5 x 11 paper.  And on and on and on.

 

I have no idea what's wrong! The only hint is nothing happens when I select to print from Tray 1.  That and there is a yellow light where the "!" picture is.  But how do I find out why the light is lighting up?  Any ideas???

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Phaser 4622 Won't Print from Bypass Tray

Hi jesswisdom,

Thank you for using the Support Forum. Please take a look at the solution for configuring the tray management settings.  Make sure you have the Bypass/Tray 1 configured properly.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos