Showing results for 
Search instead for 
Did you mean: 
New Member
New Member

Phaser 5550 paper sizes on input trays

I am trying to help someone with this old printer.  All print jobs want to go to tray 1 manual feed for some reason.


When I look at the paper source for the input trays it says plain paper 11x17 for both tray 2 and 3.  I have tried on the display panel and through the web interface to change one of these to letter but it is absoluty not an option.  LETTER is not an option.  I dont understand.


If anyone can explaint taht to me I would appretiate it 



0 Kudos
1 Reply
Valued Advisor
Valued Advisor

Re: Phaser 5550 paper sizes on input trays

Open and close a tray, it prompts to confirm what was loaded on the screen, don't touch confirm, chose "Change settings.

You do not need to scroll through menus to get to it, you just open and close the tray you need to change.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos