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blueice_haller New Member
New Member

Phaser 6000 Error LED is flashing

Hi,
on my Phaser 6000 Error LED is flashing.
The manufacturing date on the label is july 2011.


In the Service Manual I read on page 155 - 3-18 Phaser 6000B Errors:
• Indicates an error that needs your attention.
• When flashing, the printer has a critical error that
can only be corrected by restarting the printer or
by calling for service.
• When illuminated and a CMYK Toner is
illuminated, the toner should be reset.
• When illuminated and a CMYK Toner is flashing,
the toner should be replaced.

Thank you in advance.

Best regards
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3 Replies
blueice_haller New Member
New Member

Re: Phaser 6000 Error LED is flashing

Now I installed on a PC with Windows 7 the Software "Printing Scout".

 

In tab Status the following is displayed:

Printer status: Printer error 092-651-0x020800000

Error solution: Switch off the printer and switch it on.

Contact Customer support if the error is appearing again.

 

In tab Consumables all 4 show green checkmarks and OK.

 

Then I compared the installed version and updated it to version 1.62.


Filename Phaser_6000_Firmware_version_1.62.0_Windows.zip
• Version 1.62.0
• Date 13. Sep 2012
• Size 1,8 MB

This firmware release addresses the following issues:
• improved the wording for some error messages
• corrected an issue that resulted in "116-343 ASIC Fail" error
• translation improvements
• improved sensitivity for fuser adjustments made in the Printer Settings Utility
• fixed a problem where the machine may generate an error when powered on for the first time

 

Then I was able to print some pages but black doesn't print.

So I switched back to a previous toner but now the Error LED is flashing, again.

 

 

Thank you in advance.

Best regards

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Community Manager CherylO-Xerox
Community Manager

Re: Phaser 6000 Error LED is flashing

Hi blueice_haller,

Thank you for using the Support Forum. Please take a look at the solutions for the error code 092-651.  If the problem continues please contact the support centre to request a technician. 

Thanks,
CherylO-Xerox
Community Manager

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blueice_haller New Member
New Member

Re: Phaser 6000 Error LED is flashing

Hi CherylO-Xerox,

 

I tried the solution "Clean the CTD Sensors by wiping inside the access holes with a clean, dry cotton swab." many times with no success.

 

What I don't understand is that there is only one sensor on the left but no on the right side.

 

 

On page 3-95:

Disconnect P/J14 on the MCU Board.

Is the voltage across ground at P/J14-1 and P/J14-9 on the MCU Board +5 VDC?

 

I measured it and it is +4,92 VDC. Is this OK?

 

Thank you in advance.

 

Best regards

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