I have a Phaser 6000B printer. My problem is that the "Printer Status" button is grayed out in its preference window (see attached screenshot)
- Total impressions: ~450 pages
- Initial cartridge(s) ran out recently, replaced with genuine Xerox cartridge(s). (I'm not sure which color was replaced, black is for sure.)
- operating system: Windows Server 2012 R2
- firmware version: 1.62.0
- driver version: 18.104.22.168 GDI x64
I remember that this button worked in the past, I saw the toner level etc.
Is there any additional software needed beyond the driver to enable this option?
I've found the driver disc of the printer, installed PrintingScout, problem solved.
But hey, WHY it isn't listed on the support page amongst the softwares/drivers? Where can I find the up-to-date version od PrintingScout?