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7 Replies
krissserz
New Member
New Member

Re: Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

Hi,

 

My post keeps on being deleted by the moderator.

 

Can you please help me?

 

None of what you are suggesting is working.

 

I never changed my print settings. This issue occured out of nowhere.

 

Thank you very much.

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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

So in the last screenshot you can lighten and darken by not choosing normal

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Joe Arseneau
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krissserz
New Member
New Member

Re: Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

Hi,

 

Those are the features I get when "Basic" is not selected:

 



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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

And I don't have access to a Mac, I would assume they would show up in your setup if you chose something else and not Basic Features from the dropdown

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Joe Arseneau
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krissserz
New Member
New Member

Re: Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

Hi,

 

I print from Photoshop, InDesign, Acrobat, Illustrator, etc.

 

I do not have the setting options that you show me:

 



Thanks,

Chris.

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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

What application are you printing from?

Have you verified in the driver that draft mode isn't on?

In image type set to photo in the driver?

Have you tried adjusting brightness and/or contrast?

1.GIF

 

If only blacks are faded, you could simply boost the black toner in the driver. (Assuming all jobs form all apps)

 

2.GIF

 

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Joe Arseneau
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krissserz
New Member
New Member

Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

Product Name: Other - specify product in post
Hi,
 
For some time now, the blacks are faded (faint, gray) in my color photos.
 
My black toner is brand new by the way.
 
I also did an Automatic Color Registration Adjustment.
 
What is wrong with my printer?
 
How can this be fixed?
 
Thanks!
 
Chris.
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