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4 Replies

Re: Phaser 6022 streaking toner, misfiring

I tried several replacement cartridges, and the printer did the same thing with each one. I tried calling Xerox support, but they said it was going to be almost $300 for just 30 minutes of support, which is ridiculous.

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CathyO-Xerox
Community Manager
Community Manager

Re: Phaser 6022 streaking toner, misfiring

Hello stargazer1682,

If it is spraying toner, you may either need a new cartridge or most likely a service call.

Thanks,
CathyO-Xerox
Community Manager

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Re: Phaser 6022 streaking toner, misfiring

I've already tried all of these things; and I just tried cleaning everything again from top to bottom, even tried blowing it out with a can of air.

It's not just that it's streaking. The second the printer turns on and calibrates, it's spraying yellow toner all through the inside of the printer; to the point that the roller int he back is heavily covered in yellow toner.

Then on top of it, it won't even feed paper now; it keeps misfiring. And I don't know if it's because of this toner issue or something unreleated.

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CathyO-Xerox
Community Manager
Community Manager

Re: Phaser 6022 streaking toner, misfiring

Hello there,

These are the steps I found for the yellow streak issue, but you may have already tried a few of these already.

 

Thanks,
CathyO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

Phaser 6022 streaking toner, misfiring

Product Name: Other - specify product in post
Operating System: Windows 10 x64

I have a Phaser 6022 laser printer. This is problem started yesterday, and I'm at a loss. After replacing the Yellow cartridge, everything that printed started being streaked with yellow; and I found a mess about like the photo below. I cleaned everything off, but it kept doing it. Then it stopped even feeding the paper, reporting a paper jam/misfire. Nothing seems to be stuck anywhere, the paper starts to get pulled just over the edge of the tray and the nothing.

I can't figure out what's going on. I cleant the CTD sensors and ROS mirrors regularly; I tried three different yellow cartridges, all with the same result. Naturally, this is the worst possible time for this to break down on me.

What may I be missing? What can I try?

 

20230409_192024.jpg

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