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markosjal New Member
New Member

Phaser 6125 Ink Flakes off at high altitudes

I have a xerox phaser 6125 that has printed less than 2000 pages in its lifetime.

 

When I moved from Sea Level to about 5000 Ft, I began to notice that some colors, mosty  Reds and Yellows seem to flake off the page very easily. 

 

Again this printer has printed less than 2000 pages. This problem seemed to start after moving to a higher altitude.

 

I see no settings in the printer for high altitude. It seems most ceratinly that the ink needs to "cook" on the page a little hotter or longer just as it takes longer to boil an egg. Oddly enough, I have many printers and all of the others have adjustments for high altitude and once adjusted worked flawlessly in the new location. Some other printers exhibited similar resuults in the higher altitude before making the adjustment.

 

I thought perhaps one of the resets might force redetection of altitude casing the fuser to behave differently?

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1 Reply
Community Manager CherylO-Xerox
Community Manager

Re: Phaser 6125 Ink Flakes off at high altitudes

Hi Markosjal,

Thank you for using the Support Forum. Please see the environmental specifications.  Also make sure your paper is kept in a low humidity area.  Try a new ream of paper. Make sure that you have selected the correct type of paper.  If the problem continues please consider contacting your support centre for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

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