Exactly what you need to do is create an administrator account. You may think you already have one but that is only for certain actions.
To create one:
Click start, click all programmes, click accessories, right click command prompt and choose run as administrator, then click yes
then type in
net users administrator /active:yes
this will then be accepted
Log out of your pc, when you log on you will find a new administrator account. Log into that and you will find all the greyed out dimensions for custom sized paper all editable.
It is probably a good idea to create a password for this admin account so then go to the Control Panel to do this
Vgimbut, how did you do this, I had the same result as you with the global driver, was able to alter custom sizes but then it did not print.
I am keen to get this sorted asap.
I have exactly the same problem, recently got new laptop with Win 7 64bit. Just discovered that I cannot use the custom sizes as they are greyed out.
I do not quite understand the fix provided about running in MSdos etc. Is it possible to give step by step instructions to assist.
My laptop is set as me as the only user.
I downloaded the global driver from Xerox site and was initially thrilled as I could now change the custom paper sizes to suit but when I tried to print nothing happened.
I look forward to your advice.
thnx for this feedback
The solution was found with the tech support service:
1. Run DOS prompt as administrator.
2. In Dos window open printer driver: printui.exe /p /n "Your Printer Name In the System"
All page dimensions controls are editable.
It is impossible to set custom page dimensions in driver with Windows 7 x64 - page dimension controls are inactive (are greyed).
In Windows XP SP3 - all custom page dimensions settings works properly.
I've try install Global Printing Driver but it fails to print at all.
Any suggestion to fix custom page dimensions?
Solved! Go to Solution.