I don't use my Phaser 6130 much - less than 10 pages a month since i bought it 5 years ago. 2 years ago, the black color turned to grey. I change the toner and put a new one, made several maintenances operations, and i couldn't make it.
Today i want to solve the trouble - i need my printer badly. I don't want to drop it before i'm sure that it's not repairable. Any ideas ?
Thank you !
Thank you for using the Xerox forum.
There aren't parts that would go bad from age or limited use.
I would suggest that you check to ensure your imaging unit is seated well, since there are contacts that transfer to image control systems. Take it out and put it in again, or you may need to replace it, but follow the solution below to determine what is needed.
I would review the following solution: Faded Prints With One Color
If that does not resolve your issue you may consider contacting our specific product support experts at the following link:
Fast Track to the Expert
your printer's scenario was exactly like my device. even when a new black ink toner was installed, b&w prints came out light & faded :smileymad:. another community member named nivek posted the following link which solved my device's light/faded b&w output:
just followed the 4 steps under the section called Entering Service Diagnostics, rebooted my printer and sent a few text-only test pages. by the 2nd page job, normal black levels finally appeared :smileyhappy:.