Phaser 6180 MFP Printing Yellow Horizontal Thin Lines

[shinbal_orville]

Hello,

When I print a document in colour, yellow horizontal thin lines appear on the document (entire page) - see attached image.

I attempted to troubleshoot the issue by:

- Removing and putting back the yellow cartridge, a new cartridge installed last week.

- Verified that not paper or piece of paper was jammed in any area.

- Printed the colour drum test page.

- Verified the cleanliness of the printer.

And the problem remains.

- Is it possible that the problem originates from another piece of the printer?

- Does anyone have any solution that they have applied and which resolved the problem?

- If the problem is with the cartridge, how should I proceed to request a replacement from Xerox?

- Any suggestions?

Thank you!

Printer: 6180MFP

Yellow cartridge replacement: Last week

Issue: Horizontal yellow streaks/lines appear on printed work

Issue appeared: After replacement of yellow cartridge

Image attached.

[CherylO-Xerox]

Hi shinbal_orville,

Thank you for using the Support Forum. Please perform a manual color registration.  If the color registration steps do not clear up the problem please consider contacting your support centre for further assistance.