cancel
Showing results for 
Search instead for 
Did you mean: 
Kkham12 New Member
New Member

Phaser 6180N - Replace black toner

Hi

 

My Phaser 6180N is only printing around 100-200 prints before asking to replace the black toner.

 

I originally thought this was down to a faulty toner but I've replaced the toner twice now and have had this problem with all 3 toners.

 

Prints are also greying the paper a little too. I've tried cleaning but it does come back.

 

Any ideas?

 

Many thanks

Tags (2)
0 Kudos
2 Replies
Account Deactivated

Re: Phaser 6180N - Replace black toner

Hello Kkham12.

Thank you for using the forum.

 

The information you have provided sounds like an issue with either the seating that the cartridge fits in, or a problem with the cartridge itself. Please verify that you are using genuine Xerox toner, and if so you may need to contact support as Service may be needed on the machine.  

Support: 1-800-835-6100 U.S. & Canada
Mon - Fri 8AM-8PM ET

Please select "Accept Solution" and / or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!
Thanks,
SandyP-Xerox
Moderator
0 Kudos
Antonios_Hellas New Member
New Member

Re: Phaser 6180N - Replace black toner

the toner contacts inside the left side of the machine are contaminated and need to be replaced

0 Kudos