I print on a Phaser 6280 printer connected to a network and half the time it works OK. The remainder of the time the printer appears to be offline and the document will not print, showing an error on the printer que. If I shut off the printer then turn it on again it works OK. Then later, it is not reachable. It is as if the printer goes into sleep mode and does not wake up when a document is sent to it.
If it is showing offline on the print server, I would turn off SNMP.
Right click the printer queue, go to properties,
Go to ports tab, select configure port
Uncheck SNMP Status Enabled
click ok all the way
See if this helps any.
I have a similar problem with a 6280 that I support. It's at a small office 80 miles away, so I avoid making the trip.
Here's the situation:
Bottom line is that it appears to be connected to the network with a valid IP address, but the printer just isn't doing it's printing work.
Does anyone have any suggestions?
well, xerox has known problems with connection dropoffs the network,
as far i know 8560mfp and 6121 were affected, maybe yours too ?
but those new "beta" firmwares are not always listed on the xerox download site, so its better to call xerox and ask for this new firmare if it exists ...