cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Phaser 6280 FAINT text. Not a toner issue. Cause?

Product Name: Phaser 6280DN
Operating System: macOS 10.14 - Mojave

The print quality from my 6280 over the course of 25 pages went from perfect to very faint text. Colors appear normal, but black is a very uniform, very light grey. The toner was fine, but I replaced it and that doesn't resolve the issue. Any assistance from someone familiar with the solution is greatly appreciated.

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Phaser 6280 FAINT text. Not a toner issue. Cause?

Hello bdillard,

I searched our Knowledgebase, and found some things that may help you. You may need to replace your transfer unit.

If this doesn't help you may need to contact the Support Department.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
0 Kudos