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xeroxrad
New Member
New Member

Phaser 6280 jam at exit open door A

Product Name: Phaser 6280
Operating System: Not Specified

Hello there,

My fuser had to be taken out and cleared out because one or more sheets of paper had rolled into itself within the fuser assembly. It was painstaking to remove, but I got all the paper out.

But now when I put the fuser unit back in and close door A, I get stuck on the "Jam at exit, open door A" message.

No way to reset or get out of it (I have kept power off for days, so that doesn't solve the issue.)

Maybe I damaged some sensor while I was getting rid of the rolled paper from the fuser.

Many thanks for suggestions on getting out of this scenario (jam!).

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2 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Phaser 6280 jam at exit open door A

Hi,

Yes, it could be from a damaged exit sensor located inside the Fuser Module.

 

Gabi

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xeroxrad
New Member
New Member

Re: Phaser 6280 jam at exit open door A

Thank you for the response Gabi.

Unless there are any other suggestions, sounds like I'll have to purchase a new fuser. 

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