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Phaser 6280 landscape printing problem custom size

Product Name: Other - specify product in post

Help please! 

I'm having trouble printing a custom size 7" x 11" paper in landscape mode on a Phaser 6280, & I can't figure out what is wrong.

-Running OSX Mavericks, printing in Microsoft Word.

-Haven't used printer in a couple months, landscape printing worked fine prior to hiatus.

-Updated drivers from Xerox website. Problem still persists.

-Prints landscape with standard US letter setting.

I've checked (& rechecked!) print settings in Word and on printer. Nothing has changed since I last used it, except when I print a 7x11 custom size only half is printed, as if the text needs to be rotated.


Any thoughts or insight would be greatly appreciated. 




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Community Manager
Community Manager

Re: Phaser 6280 landscape printing problem custom size

Hi EWoz,

Thank you for using the Support Forum. Please take a look at the solution for setting up custom size paper.  Also make sure that the settings for the custom size and orientation are set properly in the driver, the document being printed and on the machine.  If the job still prints incorrectly please consider contacting your support centre for further assistance.

Community Manager

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