Hi, I have a Mac running OS 10.12.6 (Sierra) and a wifi network created by a Time Capsule. My computer recognizes the printer on the wifi network, but looks for the printer and then, eventually, says "Unable to locate printer" -- the printer shows up as "in use" in the dialog box, and then shows green if I cancel the print job. I can print perfectly well if I connect the printer to my computer by USB. I have reinstalled the driver several times (although I am not certain I uninstalled the previous driver properly). The driver is version 3.2, which I downloaded from the Xerox website.
Any clues why this might have happened, and how I can fix it?
No idea on the issue but a good resolution would be to install it manually and choose HP Jet Direct for the port
Thanks, and sorry for not replying sooner. Of course, now the printer is being recognized on the network and printing properly. :)
But in case it misbehaves again, can you please spell out the steps for installing the printer manually? How do I find out its IP address?
How to get the IP address
Press the [Menu] button to exit.
Ha! It misbehaved again -- it just says "Data Wait USB" with a green flashing light forever, and then gives up. So I printed out the config page and it says "Getting IP Address..."!