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admlshake New Member
New Member

Phaser 6360 Not printing in color for some users

This 6360 is a network printer managed from a local print server(server 08 R2).  Recently it seems, that none of the people who are using this printer through the print server can print in color.  All their documents come out in black and white.  It seems to just be an issue with the win 7 x64 machines.  I can't find a setting on their computer or on the server that would set it only for black and white?  Anyone have any ideas or have know where I can look to resolve this?

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2 Replies
Fabio Valued Advisor
Valued Advisor

Re: Phaser 6360 Not printing in color for some users

probably a bad driver install, have you tried reinstalling the new global driver?

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admlshake New Member
New Member

Re: Phaser 6360 Not printing in color for some users

No, I used the one that came with the CD.  If there is a newer one available I will download and try that tonight.

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