cancel
Showing results for 
Search instead for 
Did you mean: 
Ryan_K New Member
New Member

Phaser 6360 Prints 2 Blank Pages After Reloading MPT Tray

Hello,

 

Phaser 6360 D/N.  We mostly run thin card stock through the MPT tray.

We print from InDesign CS2. 

 

There can be 2 or 3 jobs lined up in the queue at any time.  Our problem is that if the cardstock runs out in the middle of a print job, and we aren't there to reload immediately, the last job will then print exactly 2 blank pages and then stop.

 

It really interrupts the workflow, and if we cancel that job, the next job through will only print blank pages.  So then that job needs to get cancelled.

 

What I'm wondering is why this happening, and why can't I just load a new stack of paper and have the jobs just continue to print?

0 Kudos