If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 6360DN. Also take a look at the solution for Smears and all of the solutions for Ghosting.
Alternatively, you can visit our Contact Us page for other support options.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!
The pages coming out of our Phaser 6360DN have a strip of what appears to be friction from a roller on the right hand side. If there is black toner on the right hand edge it has a cracked appearance. There are some ghost images that appear as well.