cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Phaser 6500 Print Out Stripes

I've got a Phaser 6500 and I've started getting vertical strips of inconsistant color.  The printer is about 6 months old, and it is a personal printer that gets used very infrequently.  Any help on how to get rid of the strips?

 

20161006_220603_resized.jpg

0 Kudos
3 Replies
Highlighted
Valued Advisor
Valued Advisor

Re: Phaser 6500 Print Out Stripes

Probably need to clean the imaging unit

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos
Highlighted
New Member
New Member

Re: Phaser 6500 Print Out Stripes

Thanks. I cleaned the lenses and the Imaging unit and that seemed to eliminate the strips, but how do I deal with the mess in the printer (see pic).  First question is, how do I clean the compartment.  Is it safe to use an air duster?  Second question is, what can I do about the magenta color, which seems to be leeking?  Third what is causing the leak?Imaging Unit pic.jpg

0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: Phaser 6500 Print Out Stripes

Ouch....

 

No liquids, lint free rag, Compressed air.

Causes can be a bad toner cartridge (broken), toner installed incorrectly, due to how many places it has gotten in that one, I would think it wasn't seated properly just due to the fact that it doesn't look spilled, it looks like it sprayed.

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos