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New Member
New Member

Phaser 6500 color toner not adhering to paper

I have a Phaser 6500 with around 6550 total sheets printed so far and it is starting to give me some print quality issues.  It appears that the toner is not adhering properly.  Below is an example:

 

printproblem.PNG

 

You can see that toner did not adhere in the upper part middle but ended up adhering lower in the image.  Any idea what is causing this?  I hopefully should not have to change fuser or imaging unit after 6550 pages.  Any feedback would be appreciated.

 

Thanks,

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Community Manager
Community Manager

Re: Phaser 6500 color toner not adhering to paper

Hi Chris_LSU,

Thank you for using the Support Forum. Please take a look at the solutions for toner smears and see if any of these solutions help.  If not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Valued Advisor
Valued Advisor

Re: Phaser 6500 color toner not adhering to paper

Hey you!

 

Is it a repeating defect with the exact same measurements between eachother every time?

If so, could you measure the distance?

 

Best Regards

Kimzi


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