cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
dwillinger New Member
New Member

Phaser 6500 printing faded black in a 2" vertical area

Another of our 7 phaser 6500's is having print quality issues.   This one has a two inch vertical area in which the black is faded.  Either side of this vertical area prints fine.   I have tried different Imaging Units, cleaned the laser lens, new toner cartridges (Genuine Xerox) and the print always come out the same.   The printer is 17 months old with 15k pages.  

0 Kudos
1 Reply
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Phaser 6500 printing faded black in a 2" vertical area

Try this.

 

Not sure if that will work, but definitely worth a shot. Typically with bands I would blame the imaging unit, but you have already got past that step. If the fuser was at issue any color would be banded in that area.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
0 Kudos