cancel
Showing results for 
Search instead for 
Did you mean: 
stevor New Member
New Member

Re: Phaser 6500 "Waste Full Black Cartridge" error message

the problem was solved by replacing the non-Xerox cartridge with a real Xerox cartridge. (They look the same but I guess there's some minor difference that the copier looks for and rejects when it's not genuine)

FirstStopTech New Member
New Member

Re: Phaser 6500 "Waste Full Black Cartridge" error message

Simple answer but effective.

 

I replaced a spent black cart and the LD cart I used in its place threw this error.

I had no genuine Xerox cart, but an extra E-Mall cart I had worked.

Minutes later the LD Cyan wasn't recognized at all!  (LD had done just fine for me previously. Now I get TWO duds? Hmmmmm.)

 

Anyway, replacing the cart was an effective answer for me too.

Chatgris New Member
New Member

Re: Phaser 6500 "Waste Full Black Cartridge" error message

Turning off the maching and waiting 10 seconds didn't make a difference.

Changing cartridges was the key. I changed all cartridges and the problem was solved. I know it's not the most economical fix, but here's why I did it:

  1. I had gotten the low toner message on cyan a few weeks ago and so changed it.
  2. Days later I got another low toner message for black and changed it.
  3. Then days later got the Waste Full, Magenta message.
  4. When I turned off the machine, waited 10 seconds, then turned it back on I noticed a yellow toner low message preceding the Waste Full message. So I changed the remaining two cartridges and the problem was solved.

Note: I did not replace with Xerox cartridges but with LD brand.

0 Kudos