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RB271
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Phaser 6510 | print quality | vertical smeared black lines on the first pages of each print job

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Product Name: Phaser 6510
Operating System: Windows 11

On a Xerox Phaser 6510 I have the following problem with print quality:
The first pages of a print job are showing vertical smeared black lines. The quality of the printout becomes better and better from page to page and from page 8-10 on print quality is almost ok.
When I send the next print job it shows the same issue: Again the first pages of the print jobs are showing vertical smeared lines.
Printer has printed about 3000 pages in total so far. The printer is located in an office room with about 21°C and about 40% humidity.
The paper we are using is Xerox Business.

I have tried the following:
- Cleaned the LEDs several times
- replaced black toner
- replaced black drum cartridge

The problem is still appearing as described above.

Thank you for any tip of info in advance.xerox 01 150.pngPage 1 of 10Page 1 of 10Page 10 of 10Page 10 of 10

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4 Replies
CherylO-Xerox
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Re: Phaser 6510 | print quality | vertical smeared black lines on the first pages of each print job

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Hi RB271, 

Thank you for using the Support Forum. Please take a look at this article about vertical lines from the online support for the Phaser 6510. Please consider contacting your support centre for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

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RB271
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Re: Phaser 6510 | print quality | vertical smeared black lines on the first pages of each print job

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Hallo
I have already carried out wat is adviced in this article:
Media way is clean and I replcaced the black ink cartridge.
But problem is still existing.

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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Phaser 6510 | print quality | vertical smeared black lines on the first pages of each print job

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Hi RB271,

Sounds like you have tried everything already, so it would be a hardware escalation: 1-800-821-2797 or 1-800-835-6100

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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RB271
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Re: Phaser 6510 | print quality | vertical smeared black lines on the first pages of each print job

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Cleaning of the transfer belt solved the problem