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IamCraiger
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Phaser 6510 puking toner waste inside printer

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Product Name: Phaser 6510
Operating System: macOS 10.15 - Catalina

Hi, my Phaser 6510 is not ejecting toner waste properly into the waste toner container.  The used toner residue is dumping inside the printer (see pic), creating terrible image quality issues.  I have tried swapping out with a brand new waste toner container but have same result.  

Any help appreciated, thanks

Toner pukeToner puke

 

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3 Replies
CathyO-Xerox
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Community Manager

Re: Phaser 6510 puking toner waste inside printer

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Hello IamCraiger,

This issue may require an onsite service call. Here is the latest article from our Support Page on the issue.

Thanks,
CathyO-Xerox
Community Manager

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IamCraiger
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Re: Phaser 6510 puking toner waste inside printer

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Thanks, I will weigh a service call vs replacing the printer
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IamCraiger
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Re: Phaser 6510 puking toner waste inside printer

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I fixed this by building one Frankenphaser out of combining parts out of two failing Phaser 6510's.

In this case I replaced the entire P/R assembly that had the toner puke all over it. This solved the problem.
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