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ychris Member
Member

Phaser 7500 line of black across all printed pages

Product Name: Phaser 7500
Operating System: Windows 10 x64

Hi,

I have tried to print several blank pages, and clean the imaging units, but the problem still. 

Please see the below on both pages. Please let me know what else I should look for.

Thanks in advanced.

IMG_9808.jpg

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7 Replies
ychris Member
Member

Re: Phaser 7500 line of black across all printed pages

Here is my black color imaging unit, before and after cleaning.

I can still see a track on it after cleaning.

IMG_9810.jpgBefore cleaningIMG_9811.jpgAfter cleaning

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gabiene Occasional Advisor
Occasional Advisor

Re: Phaser 7500 line of black across all printed pages

Hi,

Swap the imaging unit with yellow (let say) to see if the issue move to yellow. And if  it is so, you must replace that unit.

 

Gabi

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ychris Member
Member

Re: Phaser 7500 line of black across all printed pages

Just swapped magenta to black, and it looks like that imaging unit does have problem, see below. I will order one this afternoon.

However, the black steps print does look smudges. Any hints?

IMG_9812.jpg

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gabiene Occasional Advisor
Occasional Advisor

Re: Phaser 7500 line of black across all printed pages

Yes. You must replace the developer housing and developer material.

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ychris Member
Member

Re: Phaser 7500 line of black across all printed pages

Are you saying by using the original xerox toner will improve the quality?

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gabiene Occasional Advisor
Occasional Advisor

Re: Phaser 7500 line of black across all printed pages

Not the toner. Developer housing is a module who transfer toner to imaging unit. You will need a tech for this repair.

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ychris Member
Member

Re: Phaser 7500 line of black across all printed pages

Okay, thanks for your help!

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