All the support and forum research says that replacing the magenta imaging unit should correct this problem (massive streaks in the magenta), but a brand new unit made not a bit of improvement. I can't find any other suggestions or recomendations for a fix. Help!?!
In this it is possible to have a Led Print Head defective, or to be so dirty to take it out to clean it proper. To see if it is dirty pull out all the drums and with a light take a look and compare the four LED. Other wise it is possible to have a problem with Magenta Developer Housing or with the Image Belt Transfer (this is the least likely).
i'm sorry if this is dense, but is in Led Print Head the same thing as the imaging unit? so, if i've put in a brand new one without improvement, then the issue must be somethig else?
there is no xerox service provider within 100 miles of me, as far as i can tell from the xerox website :(
No. The LED Print Head is a part under the Immagin Unit (it replace the Laser from other printers), that one it can be cleaned with the Rod. But before replacing the Led P H try to clean it as I told you with the Rod.