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nomis New Member
New Member

Phaser 7500, won't Recognize Tray 3

I have a Phaser 7500 that has for no apparent reason stopped recognizing Tray 3. I have reinstalled the Xerox Printer driver several times. The problem is further compounded during the install it only recognizes my 7500 as a DN model versus the DT model it is.

I would welcome any suggestions.


Thank you for your time on this.

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3 Replies
Kimzi Valued Advisor
Valued Advisor

Re: Phaser 7500, won't Recognize Tray 3

Hi, Nomis!


You can change that in ur driver settings, under printer properties -> Configuration -> Installable Options.


Best Regards


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phoenix-uk New Member
New Member

Re: Phaser 7500, won't Recognize Tray 3

hello. i'm on a mac using 10.11.4. where is this setting? is it part of the os preferences or a downloadable file? thanks.

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Phaser 7500, won't Recognize Tray 3

go to Apple > System Preferences

click the 7500 and choose Options and Supplies


Screen Shot 2016-05-09 at 1.44.31 PM.png


Then choose Options and you can set them there


Screen Shot 2016-05-09 at 1.44.19 PM.png

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