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Valued Advisor
Valued Advisor

Re: Phaser 7750 PCL5 page size problem

Hello ericb.


If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 7750.


Alternatively, you can visit our Contact Us page for other support options.

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Phaser 7750 PCL5 page size problem

Product Name: Other - specify product in post

I'm trying to print a job to our Phaser 7750 using the PCL5 driver. Regardless of which page size I select in the print driver, the Phaser asks for 8.5x11. The PS driver prints fine.


Please note that I have tried printing several documents, each of a different page size, in several different programs. The documents I am trying to print are a jpg and a pdf. The desired output medium is 11x17 heavy card stock. I am printing from Windows 2003 print server.


I realize I can just use the PS driver, but curiosity demands that I resolve this issue with the PCL driver. Is this a bug in the Phaser's implementation of PCL? Is there a hidden setting that I am missing? 

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