Phaser 7760 Issue

[CDChaplin]

has anyone had issues like this before? It is like a ghosting and all the colours have printed seperatly?

[gabiene]

Hi,

It will be better to have a tech to look at your printer. It is possible to have a dirty MOB sensor, or a defective Laser Module, ot to do a NVM initialization. But first try to swap the drums between them and do a well cleaning of Laser windows with the cleaning rod.

Gabi

[CDChaplin]

This issue above came right after changing a toner cartridge, but it is now back again

Any advice would be very appreciated?!

[CDChaplin]

Just thinking further on this

This issue is happening when using oversized paper from Tray 1, If I print on A4 from Tray 2 this issue doesnt happen?

[gabiene]

Hi,

There are some scenarios for this issue:

- A software conflict between margin calibration and RegiCon was causin a color plane shift

- SRA3 margin alignment was incorrect. A new driver is required for SRA3 margin update to function correctly

- A defective Configuration Card.

Gabi