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New Member
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***Phaser 7760GX Help needed***

Today I tried printing on my Phaser 7760GX and what I expected to be a perfect business card, came out to be an almost blank white piece of cardstock. It had some scribbles of black at the front end. After this, the Phaser would just say "Printing page 1 of 1" and end up being like that for hours if nobody cancelled the print job. I'd like to know if there is something I can do to troubleshoot my problem, or if I need a xerox technician to come. Thanks

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Community Manager
Community Manager

Re: ***Phaser 7760GX Help needed***

Hi Asiancurry,

Thank you for using the Support Forum. Will the printer print other jobs?  If so then make sure when you use the cardstock that you are changing the the paper type in the paper tray settings and in the driver.  If the printer is not printing correctly on any type of paper then service would be needed.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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