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Phaser 7800 Colours (Skintones) incorrect and washed out

Product Name: Xerox Phaser 7800GX
Operating System: Windows 10 x64

Hi there,

My Xerox Phaser 7800GX won't print photos or skintones properly.  Vector images are mostly ok, but I can tell the colours are sligntly not right.  It's worse though with photos, inparticular they are washed out compared with the same image printed from a much cheaper HP 1525n.

It's not a new printer, but has been serviced, and has genuine toners.  The transfer belt etc... is showing as plenty of life remaining.

What I've already done:

  • Tried the V3 and V4 driver
  • Printed from Windows 10 and Windows 7
  • Cleared the NVRAM and started again
  • Colour calibrations on my paper
  • Only using Xerox Colortech papers
  • Printed with and without ICC profiles (automatic and manual colour controls)
  • Printed from Affinity Photo, Affinity Publisher, and Adobe Acrobat
  • Tried Vivid Colours and other colour settings

Word documents etc... print perfectly fine, vector graphics (even on t-shirt transfer papers) print OK, but anything photographic is just wrong... help!!!

Any and all advice appreciated.

Cheers,
Stuart

Photos below:

  • Photo printed on HP 1525n
  • Photo printed on 7800 via Windows 10
  • Photo printed on 7800 via Windows 7
  • Ghetty test page printed on HP 1525n
  • Ghetty test page printed on 7800 via Windows 10
  • Calibration resultprint_from_hp_ok.jpg

     

    print_from_xerox_win10.jpg

     

    print_from_xerox_win7.jpg

     

    print_ghetty_from_hp_ok.jpg

     

    print_ghetty_from_xerox_toobright.jpg

     

    print_calibration.jpg

     

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Valued Contributor
Valued Contributor

Re: Phaser 7800 Colours (Skintones) incorrect and washed out

Histustones,


If the C,M,Y color seems to be fine on the printed calibriation sheet then i guess the issue is happening when you are trying to print a file which have RGB Colors
so i would suggest to apply these settings on your driver

try first to use the sRGB scientific profile then try the sRGB Display

color .png


Also If you print through  Acrobat Go to File > Print > Advanced
and First check the option Let Printer determine color and try to print with the above driver settings
If the issue still then try to uncheck it .


Regards,

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