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Phaser 7800 print problem with mac osc 10.5 Leopard

Hello,
I have this problem with phaser 7800; when I go to print from any program (PRO Adobe, Illustrator, Open Office, QuarkXPress) scermata open the printer, I select the Time 1 and 2 minute maximum I close the program.
Sometimes, if I can be fast, I'm going to set the paper and printing; but most of the time I can not print.

The mac has Leopard 10.5.8; the firmaware is the last and I have updated a short time ago.

How do I solve this problem?

Best regard

 

HELP ME!!!!

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3 Replies
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Community Manager
Community Manager

Re: Phaser 7800 print problem with mac osc 10.5 Leopard

Hi Al_tise,

Thank you for using the Support Forum. Please remove the driver using these instructions. Then reinstall the driver following these instructions.   Please make sure you use the latest driver for your OS.  If this does not clear up the problem please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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New Member
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Re: Phaser 7800 print problem with mac osc 10.5 Leopard

I tried the procedure for removing the driver and reinstalling the driver as suggested but the result does not change; programs are closed before he can set the paper size, etc. etc..
There is an older driver as well as to the performance tests?

thanks

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Re: Phaser 7800 print problem with mac osc 10.5 Leopard

Hello Al_tise,

It may be time to contact the expert directly, you can do that by phone (1-800-835-6100) or by clicking the following link Fast Track to the Expert

Thank you

 

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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