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Phaser 8400 Fault 37,016.43

Hello everyone,

 

I received this error code after an electric breakdown in my home...the xerox support says to contact a dealer to get service. Before engaging costs, i'd like to know what's the code error for?? Will it be expensive or not?? The local dealer won't tell me anything but "need to come"....anyone can tell more about this error code??

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Community Manager
Community Manager

Re: Phaser 8400 Fault 37,016.43

Hi 2aabe,

Thank you for using the Support Forum. The code means Printer Error and usually requires service.  Please make sure you have checked the power source and try plugging the machine into a known working outlet directly, no extension cord or surge protector, if you continue to get the code then you would require service. 

Thanks,
CherylO-Xerox
Community Manager

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