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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎04-09-2013 01:18 PM

Re: Phaser 8550 PDF Printing Issue

Hi KBA,

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 8550 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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KBA
New Member
New Member
‎04-04-2013 04:15 PM

Phaser 8550 PDF Printing Issue

Product Name: Other - specify product in post

I have an 8550 DP which has worked well for me for a long time.  Recently it started printing all PDF files in a two page landscape format regardless of what I do in the set up menus.  The same file will print correctly when I send it to my Biz HUB.  I have updated the driver, but no change.

 

I also tried to download the CentreWare sfotware and could not do so.  Got an error message about Microsset WWW services or IIS service not installed.  Had previously installed CentreWare on other computers easily.  This computer is running Windows 7/64.

 

Any help would be greatly appreciated.

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